Terms of service

Last Updated: July 28, 2026

Welcome to Shohrad. Throughout this website, the terms “we,” “us,” and “our” refer to Shohrad.

We operate this website and online store, including all related information, content, features, products, and services (collectively referred to as the “Services”) to provide customers with access to our products and online purchasing experience.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our Services.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”), as well as our Privacy Policy, Shipping Policy, Return and Refund Policy, Payment Policy, and other applicable policies.

If you do not agree with these Terms, please do not access or use our Services.

1. Eligibility and Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or that you have obtained permission from a parent or legal guardian when required.

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities performed under your account.

You agree to provide accurate, complete, and current information when creating an account, placing an order, or communicating with us.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, sizing information, and other details displayed on our website are accurate and up to date.

However, please understand that:

Product Appearance
Colors and appearance may vary slightly depending on your device settings, screen display, lighting conditions, and photography.

Product Availability
Product availability may change without notice due to inventory updates or supply changes.

Measurements and Specifications
Minor variations may occur due to manual measurements, production processes, or manufacturing differences.

Information Updates
We reserve the right to correct, update, or modify product information, descriptions, pricing, and availability at any time.

If we discover a pricing error, product information error, or availability issue after an order has been placed, we may contact you to confirm whether you would like to proceed with the corrected information or cancel the order.

3. Orders and Payment Terms

Order Acceptance

Submitting an order does not automatically mean that your order has been accepted. All orders are subject to payment authorization, inventory availability, fraud prevention checks, and order verification.

We reserve the right to refuse, cancel, or limit orders when necessary, including situations involving:

  • Suspected fraudulent activity.
  • Payment authorization issues.
  • Incorrect pricing or product information.
  • Unavailable inventory.
  • Incorrect or incomplete customer information.
  • Violation of these Terms or other applicable policies.

If an order is canceled or modified, we will make reasonable efforts to notify you using the contact information provided during checkout.

Customer Information

You agree to provide accurate billing, shipping, and contact information when placing an order.

We are not responsible for delays, failed deliveries, or order issues caused by incorrect or incomplete information provided by the customer.

Payment Authorization

By completing a purchase, you authorize Shohrad and our third-party payment providers to charge your selected payment method for the total order amount, including product prices, applicable taxes, and any shipping charges displayed at checkout.

For additional payment information, please review our Payment Policy.

4. Shipping and Delivery

Shipping and delivery are handled according to our Shipping Policy.

Estimated delivery times provided on our website are for reference only and are not guaranteed delivery dates.

Delivery delays may occur due to circumstances outside our reasonable control, including carrier delays, weather conditions, holidays, customs processing, or unexpected shipping disruptions.

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an incorrect shipping address after placing an order, please contact us as soon as possible before the order has been processed or shipped.

5. Returns and Refunds

All returns, refunds, exchanges, damaged item claims, and incorrect item claims are handled according to our Return and Refund Policy.

Please review our Return and Refund Policy for information regarding:

  • Return eligibility requirements.
  • Return timeframes.
  • Return shipping responsibilities.
  • Refund processing times.
  • Damaged, defective, or incorrect products.

6. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, share, and protect your personal information.

By using our Services, you acknowledge that you have reviewed and understood our Privacy Policy.

7. Intellectual Property

All content available on this website, including but not limited to text, graphics, logos, images, product photographs, videos, icons, page layouts, designs, trademarks, and other materials, is owned by Shohrad or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, sell, or otherwise use any website content without our prior written permission.

8. User Feedback and Submissions

If you provide comments, reviews, feedback, suggestions, photos, ideas, or other submissions to Shohrad, you agree that we may use such content for customer service, business operations, marketing, or website improvement purposes where permitted by applicable law.

You represent that your submissions do not violate any third-party rights, contain unlawful content, include malicious software, or provide misleading information.

9. Prohibited Uses

You agree not to use our Services:

  • For any unlawful, fraudulent, abusive, or unauthorized purpose.
  • To violate applicable laws, regulations, or third-party rights.
  • To infringe intellectual property, privacy, or other legal rights.
  • To transmit viruses, malicious code, spam, or harmful content.
  • To collect or misuse personal information without authorization.
  • To interfere with the security, operation, or functionality of our website.
  • To provide false, misleading, or inaccurate information.

We reserve the right to restrict, suspend, or terminate access to our Services if we reasonably believe these Terms or applicable laws have been violated.

10. Third-Party Services and Links

Our website may include links to third-party websites, applications, payment providers, shipping providers, or other services that are not owned or controlled by Shohrad.

We are not responsible for the content, privacy practices, security measures, policies, or services of third-party websites or providers.

Your use of third-party services may be subject to their own terms, conditions, and privacy policies.

11. Disclaimer of Warranties

Our Services and products are provided on an “as available” and “as provided” basis, subject to applicable consumer protection laws.

We do not guarantee that:

  • The website will always operate without interruptions or errors.
  • The website will be completely secure or free from harmful components.
  • All information, products, or services will always be available without changes.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Shohrad shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our Services, website, or products.

This limitation may include claims related to loss of data, loss of profits, business interruption, or unauthorized access to information.

Nothing in these Terms limits any liability that cannot be limited under applicable law or affects consumer rights provided by applicable regulations.

13. Indemnification

You agree to indemnify and hold harmless Shohrad, its service providers, partners, and affiliates from claims, damages, liabilities, losses, expenses, or reasonable legal fees arising from:

  • Your violation of these Terms.
  • Your misuse of our Services.
  • Your violation of applicable laws or third-party rights.

14. Governing Law

These Terms shall be governed by and interpreted according to the laws of the State of Alabama, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our Services shall be handled in accordance with applicable laws and procedures.

15. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in our business operations, legal requirements, technology, or services.

Updated Terms will be posted on this page with a revised Last Updated date.

Your continued use of our Services after changes are posted means that you accept the updated Terms.

16. Related Policies

For additional information about our store policies, please review:

Shipping Policy
Return and Refund Policy
Privacy Policy
Payment Policy

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Shohrad
Website: www.shohrad.com
Email: hello@shohrad.com
Phone Number: +1 256-579-8011
Business Address: 611 Broadway Ave, Talladega, AL 35160, United States

Customer Service Hours:
Monday – Saturday: 9:00 AM – 6:00 PM Central Time (CT)
Sunday: Closed